PEOPLE MANAGEMENT for new managers COURSE OVERVIEW Being expected to manage people has to be one of the most daunting aspects facing new managers in the workplace. People are unpredictable. People have emotions and feelings and they cannot all be treated in the same way. This makes people management complicated. Furthermore, new managers are often faced with the difficulty of having to manage a team that used to be their peers and this can make the transition even more intimidating.

25-27 January 2012 23-25 April 2012 18-20 July 2012 17-19 October 2012   Receive regular training updates

In order to assist new managers to address the challenges faced with managing people, AstroTech is offering a people management training course on People Management for New Managers which covers the following key topics:

• So now I'm a Manager!


• Gaining Acceptance and Credibility


• Understanding People Dynamics
  
• People Management vs Operations Management
  
• Motivating your Team
  
• Managing Conflict
  
• Building a Winning Team
  
• The Labour Legislation Minefield
  
• Discipline & Poor Performance
  
• How can the HR department help?
  
• Developing & Training your Team
  
• Coaching
  
• What about your own Development?
  
• Recruiting and Retaining Star Performers
  
• Using Rewards & Recognition Effectively
  
• Includes Hands-on Practical Interactive Sessions
  
• And much more!

WHO SHOULD ATTEND

• New Managers within an organisation


• Team Leaders and Supervisors that need development in the people management discipline


• Specialists who are moving or have moved into management roles


• Anyone who wants to enhance their People Management Skills

KEY BENEFITS

• Gain an understanding of the key aspects of people management
  
• Understand what makes an effective people manager
  
• Understand how build and manage a team
  
• Understand how to gain credibility and acceptance

TERMS AND CONDITIONS

Upon receipt of your enrolment, a tax invoice will be processed and payment is required prior to the start of the scheduled course.

Should course expectations not be met for any reason, delegates are given the opportunity to leave before lunch on the 1st day and receive a full refund of the course fee.

Cancellations

A cancellation can only be confirmed if we are advised in writing at training@astrotech.co.za

For cancellations received more than one week prior to the course:

• 0% cancellation fee will apply.

For cancellations received less than ONE WEEK prior to the course:

• 50% cancellation fee will apply. 

For cancellations received within 24 hours of the course:

• 100% cancellation fee will apply.

Substitutes are welcome at no additional charge at any time prior to the course.

Postponements

Requests to postpone course attendance must be received in writing at least three full working days prior to the course commencement. Should we not receive written confirmation within this period; the postponement will be subject to an additional fee of R 1,430 (excl VAT) per delegate.

All course postponements or programme exchanges need to be utilized within 6 months of the original course booking or the course fee will be forfeited.

Cancellations on postponements or exchanges are subject to the full course fee.

Absent Delegates

In the event that a delegate does not arrive for the course and no written cancellation has been received and confirmed, the full course fee will be payable.

Presenters

Should it be necessary, AstroTech reserves the right to substitute the presenter.

Communication

When a person registers on AstroTech's website, is registered on an AstroTech course or sends an email to AstroTech, that person consents to receiving communications electronically or otherwise by AstroTech and/or its business partners.

Disclaimer

AstroTech wish to advise that they will not be held responsible for any loss, damage or harm, direct, indirect, consequential or otherwise and howsoever arising that may be caused to any person or property during the providing of any services by AstroTech to the client.